Recent Posts

First Steps for Flood Damage

7/21/2018 (Permalink)

When you have flood damage in Northeast Dallas, TX, it's hard to know where to start. You probably already called professionals to help with water removal, but you may be looking for storm tips on how to cleanup storm damage in your home and how to save your personal items. You can increase your chance of saving materials by starting the cleanup while you wait for help.

Safety First.

One of the most important storm tips is to be safe before you do any cleaning. Here is a quick list of things to watch out for when you are cleaning up in a flooded area:

• Be cautious about electrical hazards. Make sure to shut down electricity before walking in wet areas. Don't use appliances and lamps that have been wet, and don't use your vacuum to remove water.
• Use protective gear. Stay out of "gray" and "black water" as much as possible. Be sure to wear goggles, gloves, and waterproof boots to protect yourself while cleaning.
• Stay out of rooms with bulging ceilings. Don't use lights or ceiling fans on a sagging ceiling.
• Step carefully and deliberately. The excess water increases the risk for slipping and falling.

Cleaning Tips.

Once you have taken precautions to be safe, you can start cleaning. Here are some storm tips to prioritize the initial cleanup:

• Take the first steps to dry fabric items. Hang rugs and prop upholstery.
• Wipe wooden furniture with rags. Place blocks or aluminum foil between wooden legs and the ground.
• Paper and fabric items with colorful prints may transfer dyes to your carpet permanently if left for too long. Be sure to pick up those items from wet floors.
• Remove all smaller items from floors so professionals can start cleaning carpets as soon as they arrive.
• Help remove excess water by wiping it with rags or mopping.
• If you can safely run electricity, run your air conditioner to help start the drying process.

Professionals will use specialized equipment to complete the water removal and drying process. They are trained to determine what can be saved and how to each item appropriately based on the material and type of water exposure.

For more information, please visit us at

Protect Your Home From Dire Fire

7/14/2018 (Permalink)

Your house in Northeast Dallas, TX, is an investment worth protecting. To prevent a catastrophic loss, your residence needs your evaluation to ensure it has proper safeguards against a home fire. Fire preparation is key to prevent the chaos and costs of mishandling a fire.

Always Think Fire Safety.

By being constantly mindful of fire safety, you can stop any hazards from ever happening. A fire savvy mindset involves mindfulness of several things while around your house:

• Putting out candles when you cannot actively monitor them
• Turning off space heaters or other flame sources when not awake
• Putting out cigarettes with water and keeping them away from flammable garbage
• Moving flammable objects a few feet away from heaters, ovens or fireplaces

Install and Test Smoke Alarms.

Smoke alarms are the best first line of defense against a surprise fire. It’s recommended by the Red Cross that, at a minimum, every floor has a fire detector and an additional one outside each bedroom. If you do not have one outside every sleeping area, it is beneficial to install more.

Your next step in fire preparation is to clean and test your smoke detectors regularly. They should be occasionally dusted to allow them to work effectively. Once a month, the test button on one unit should be pressed to ensure all alarms are connected and functional so you can identify any that need unit or battery replacement.

Have a Plan.

Everyone in your home should know the procedure for a home fire. You should identify the fire escape routes and inform everyone in the home of them. Every resident should be advised to dial emergency services once safe from a major fire to get the fire department on the scene as soon as possible.

Fire safety is your home’s safety. Although your burnt home may seem lost, there are professional residential fire restoration companies that can help restore your property. Adequate fire prevention helps you act on the fire immediately so you can protect your home from more extensive damage.

For more information, please visit us at

The Four Usual Suspects of Tile Discoloration

7/9/2018 (Permalink)

When it came to (literally) building your business in Northeast Dallas, TX, you opted for the convenience, ease, and longevity of ceiling tiles. Now you've noticed some tile discoloration and you're unsure if it's due to natural aging, issues caused by surrounding lighting, proximity to exhaust fans, or tile mold. Let's take a closer look at these four common issues and how to identify them.

1. Aging.

Nothing lasts forever, not even ceiling tiles. If the tiles were installed before your business began operation out of your building, it's difficult to ascertain their exact age. For older buildings from a pre-no-smoking era, cigarette smoke may have quickened the aging process as well.

2. Lighting.

Lights are lights, right? Wrong. Ultraviolet lights actually cause discoloration. This type of lighting is typically used in healthcare facilities like hospitals and labs in order to sterilize equipment. UV lights affect and degrade the chemical bonds in ceiling tiles, which leads to bleaching and gradual fading.

3. Fans. 

Are the tiles near your exhaust fans showing more advanced signs of discoloration than other tiles? This may be caused by a lack of insulation in the duct, allowing the moisture the fan is redirecting to slowly seep into the surrounding tiles.

4. Tile Mold. 

One of the most prevalent suspects, mold, is caused by water damage through exposure to moisture due to plumbing-, HVAC system-, or roof-related issues. If the source of the problem is not found and rectified, your tiles will take on a telltale brownish hue that will make them appear darker than unaffected tiles.

Ceiling tiles may require less upkeep, but discoloration is a common issue. While simple aging, light sources, and placement of fans can be relatively easy problems to address, tile mold should be confirmed and remediated by a professional mold restoration company. After all, keeping your business – and more importantly, your employees – thriving and safe is their business.

For more information, please visit us at

Tips and Tools To Clear the Clog

6/22/2018 (Permalink)

Water Damage Tips and Tools To Clear the Clog Toilet backup and the damage it caused.

“The toilet is clogged,” shouts someone in your family. Your first thought is to call a plumber out to your home in Northeast Dallas, TX. However, that is not always needed. Easily tackle this job yourself with the right tools, knowledge and a short trip to the hardware store.

What Tools Do I Use?

There are many types of tools to quickly and inexpensively fix a stopped toilet, sink or bathtub drain. Understand the differences between them:

  • A plunger is your first line of defense, as it is a cheap and fast way to clear a clog. It is a good idea to keep one in the house at all times for emergencies.
  • If the plunger does not work, use a cable auger. Otherwise known as a snake, this coiled, flexible tool is available in different lengths and reaches clogs further down the pipe.
  • Use a closet auger specifically for toilets. The curved and solid design of this snake lends itself to fitting into the bowl.
  • For an especially tough clog, buy or rent an electric power auger. This impressive snake easily powers through blockages without relying on your strength to turn the handle. 

What Steps Do I Take?

If the plunger does not work, use the drain auger in the following ways:

  • For a sink, remove and check the sink trap for obstructions. Thread and turn the snake clockwise through the drain pipe in the wall. Crank until the clog is free, reattach the pipe and run the hot water.
  • In a stopped up bathtub, remove the overflow plate, feed the snake through and turn clockwise until the clog is clear. Replace the plate and run hot water down the drain.
  • For a clogged toilet, place the curved end of the snake into the bowl, push and twist clockwise until clear and flush the toilet.

When you invest a small amount of time and money on the correct tools, you become the expert of clogged drains at your house in Northeast Dallas, TX. However, if you notice water damage or indications of a pipe break immediately call a water restoration specialist to assess the situation.

For more information please visit us at

What are the dangers of space heaters?

6/20/2018 (Permalink)

Fire Damage What are the dangers of space heaters? Chord burning while plugged into a wall.

Fire Hazards for Electric Heaters


CPSC recommends the following for the safe use of electric heaters:

  • Never operate a heater you suspect is damaged.
  • Before use, inspect the heater, cord, and plug for damage.
  • Follow all operation and maintenance instructions.

Visit to see if your electric heater has been recalled.

  • Never leave the heater operating while unattended, or while you are sleeping.
  • Keep combustible material such as beds, sofas, curtains, papers, and clothes at least 3 feet (0.9 m) from the front, sides, and rear of the heater.
  • Be sure the heater plug fits tightly into the wall outlet. If not, do not use the outlet to power the heater.
  • During use, check frequently to determine if the heater plug or cord, wall outlet, or faceplate is HOT! If the plug, outlet, or faceplate is hot, discontinue use of the heater, and have a qualified electrician check and/or replace the plug or faulty wall outlet(s). If the cord is hot, disconnect the heater, and have it inspected/repaired by an authorized repair person.
  • Never power the heater with an extension cord or power strip.
  • Insure that the heater is placed on a stable, level surface, and located where it will not be knocked over. Never run the heater’s cord under rugs or carpeting. This can damage the cord, causing it and nearby objects to burn.
  • Prevent electrical shocks and electrocutions, always keep electric heaters away from water, and NEVER touch an electric heater if you are wet

Unseen smoke damage in Dallas Texas

6/20/2018 (Permalink)

Fire Damage Unseen smoke damage in Dallas Texas Wall hangings outlined in fire damage.

The homeowner thought it was a minor kitchen fire in Dallas Texas. SERVPRO of Northeast Dallas was called because the smell of the fire was persistent after several weeks. Our visual inspection didn't reveal the extent of the smoke damage. Our testing told a different story.

The smoke had traveled through out most of the house effecting the structure and contents. We took all the belongings back to our facility and had them cleaned and restored. The homeowners were very thankful for al the work that we did to get their home back and looking great once again.

SERVPRO of Northeast Dallas has 33 years experience in smoke damage cleanup and restoration. Should you ever have even a small fire or smoke damage in your home or business, give us a call 214-343-3973.

How do I keep my home safe after fire damage?

6/20/2018 (Permalink)

Fire Damage How do I keep my home safe after fire damage? A window that has been boarded up by SERVPRO of Northeast Dallas.

The term "board-up" may have been thrown around a few times by the insurance company and adjuster. You may have even heard it said by the firefighters. The term relates to securing your home after it has been damaged by fire.

Covering the Openings to your Home

Your home will have windows, doors, and even parts of the roof missing after a fire damage. The openings are usually manmade by the firefighters to help them ventilate the house while they fight to extinguish the flames. However, once the fire is out your home is open to the elements and looters. If you home is uninhabitable you need to have the services of SERVPRO of Northeast Dallas. We will secure your home using plywood and roof tarps. The security of your home is a vital part of mitigating the damage done by the blaze.

5 Tips for Drying Your Commercial Building After Water Damage

6/18/2018 (Permalink)

When you discover water damage at your commercial property in Northeast Dallas, TX, it is common to be overwhelmed and confused where to start. If this should occur, remember these five damage tips:

1. Keep Safety in Mind.

When there is standing water, such as from a pipe burst, there are safety precautions you must take. Turn off the electricity to your building and check for odors that signify a natural gas leak. Be aware that the water may be contaminated from sewage and therefore protect your mouth, hands and eyes.

2. Take Photographs.

Before you remove anything or make any changes to your commercial property, take detailed pictures of all damages in case you file an insurance claim.

3. Increase Ventilation. 

Open all windows at your property to increase natural ventilation of the space. Fresh air from outside and using fans is better than relying on heating or air conditioning units. Ventilating the area properly is one of the most important damage tips to follow.

4. Begin at the Highest Level.

When removing excess water, begin on the highest floor as water damage can trickle down and continue to infiltrate the ceiling and floors below. Continue to keep your safety in mind, if you see a cracked ceiling that looks unsafe immediately leave the premises.

5. Contact a Professional.

Although these cleaning tips are an excellent place to start when damage occurs, sometimes when there is a pipe burst in the building the damage is too great to handle alone. Professional water restoration specialists are trained to handle all aspects of water damage from assessing the situation to restoring your business to pre-damage condition.

Following these five damage tips will reduce the amount of water loss that occurs at your business in Northeast Dallas, TX. These tips are best for a small amount of water damage, or to decrease secondary damage until help arrives. Keep in mind that for significant damage, contact a water restoration company and your commercial insurance agent as soon as possible.

For more information please visit us at

When the Floods Hit Your Office, Remove Mold Promptly

6/13/2018 (Permalink)

You’ve got a lot on your plate as a business leader; thinking about disaster cleanup might not always be in your mind. Though this may not be a common concern among business owners, these incidents can happen to anyone, anytime, anywhere. It’s important to be prepared to act quickly after flooding in your office. You don’t want mold growth, but you can eliminate it effectively if you follow the proper steps.

Why it’s Important to Address.

Flooding can occur after heavy rains or due to broken pipes or issues with the foundation in your Northeast Dallas, TX, office. There are a number of potentially disastrous consequences from flooding. Not only do you stand at risk of losing equipment, supplies and even data, but there could be long-term effects as well. After flooding, bacteria can grow, which poses risks to your employees. Also, you must consider the growth of mold, which can occur in as little as 24 hours after a flood.

What to Do.

Once flooding has infiltrated your office, you don’t want to delay response. There are things you can do on your own to salvage your belongings and materials, but if you want to stave off mold growth and get your office back to normal, you need to call a skilled, capable company to address the problem. The professionals have the right equipment and know how to handle these types of disasters. The most important thing you can do is call the right help and to do so quickly.

What the Pros Will Do.

The technicians will first remove standing water and will thoroughly dry and sanitize the area. This will help discourage the appearance of mold and bacteria. The team will then rebuild the affected area as necessary.

Mold growth doesn’t have to worry you after a flood if you address it promptly. Make sure you get a skilled team of expert on the case in a hurry to make sure you can get back to business.

For more information please visit us at

Kicking Mold Out, the Safe Way

4/17/2018 (Permalink)

Perhaps your Northeast Dallas, TX, commercial building has witnessed a good storm or two. Maybe, instead of the weather, it's those leaky pipes that cause the problem. No matter the source of your moldy mess, odds are that you want to get it over with, all while keeping your employees safe. Here are three main ways the experts keep everything under control during mold removal.

1. A Proper Approach

You may be wondering how the cleanup process all begins, especially if mold has had time to get comfortable in your indoor space. Whether the damage appears minimal or if you've got black mold nagging at you, it is important that you approach a cleanup process correctly every step of the way. Professionals can make sure each corner gets a proper inspection.

2. The Right Materials

Mold naturally travels by air, and it does a pretty sneaky job of it, too – this is why another priority should involve the right mold removal and containment materials. If you plan on being around the infested area at any point, it is usually a good idea to wear old clothes that you can wash quickly or throw away entirely. Cleanup can also involve the wrapping of permeable materials in plastic sheeting; doing so can prevent further spreading. Controlling moisture is another key element in containing unappealing fungal surprises.

3. A Preventative Purge

On top of keeping a close eye on containment gear and protection, the pros can help you address one aspect that could prove difficult: throwing away damaged items. When they seem unsalvageable, permeable materials such as carpeting and drywall may need to go to the trash. It's much wiser to avoid future mold growth than to risk inviting more spores into your building by keeping soggy materials around.

Maintaining a building is just one of the many responsibilities you likely face on a regular basis. Even though combating mold can be draining in many ways, you can get the hard parts behind you by going about mold removal the safe way.

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