Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

The second step of our Water Repair Process is the Inspection and Damage Assessment step. During this phase of the process, our SERVPRO of Northeast Dallas team inspects your entire property in order to gain a full understanding of the extent of your damage. Gaining this knowledge is crucial in order to properly and efficiently mitigate the damage and restore your property back to preloss conditions. Once the inspection is complete, our team creates a full damage assessment that details your property and the extent of the damage. 

If you have any questions regarding this step of the water damage cleanup and restoration process, don't hesitate and give our SERVPRO team a call today!

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction