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Questions About Federal Disaster Aid

8/5/2020 (Permalink) Disasters USA Government home page under magnifying glass You can receive assitance from FEMA

Common Questions About Federal Aid

After severe storms and flooding, the president can declare specific areas as disaster zones. People who live in these areas can receive assistance from FEMA. However, due to the misconceptions about disaster aid, people who qualify for assistance often do not receive it because they think they are not eligible. If you are in an area that has been declared a disaster zone and have sustained damage to your home in Vickery Meadows, TX, read on to find out some common questions about federal aid.

1. What Are the Grants For?
Disaster assistance can include money to help pay for temporary housing, home repairs, uninsured or underinsured property losses, and medical and dental expenses directly related to the storm. Other necessary expenses, such as the cost of hiring storm cleanup and restoration professionals, may also be covered under grants.

2. What Happens After You Register?
Once you have registered, you will receive a call from a FEMA home inspector to arrange a survey of the damages done to your home. This call will come through shortly after you submit your application. Your inspector will arrive at your house and show proper identification. They will not ask for money, make recommendations for contractors, or approve or deny your claim. Once your inspection is complete, you will receive a formal decision in the mail.

3. How to Apply?
You can apply for your disaster relief over the phone or online. Be sure to do so promptly because there is usually a deadline after the storm passes.

4. Who Should Apply?
Anyone who lives in a presidentially declared disaster zone and has sustained damage to their home, vehicle, or other property due to a storm should apply for a FEMA grant. This is especially true if your damaged property was not covered under an insurance policy.
If your home was damaged after a severe storm or flood, you may be eligible for federal disaster aid. Be sure to understand what grants are available, who should apply, and the claim process to smoothly get your assistance.

Removing Mildew From Plants

7/21/2020 (Permalink)

Plant with mildew Plant mildew in Lochwood, TX

Removing Mildew From Plants

Because of a common misunderstanding, it has become popular for some to refer to mold that builds up on wet surfaces indoors as mildew. While mold and mildew can both be destructive to your property, mildew actually refers to a parasitic algal or fungal growth that occurs exclusively on plants. Plant mildew can interfere with photosynthesis and other essential life functions of plants, so you should remove it from any plants you wish to keep.

1. Identify the Type of Infection
The appropriate solution for plant mildew depends on whether the algae or fungus form, known as downy and powdery, respectively, are present on your greenery. Downy mildew is gray and occurs on lower leaves. The powdery form is white and forms on upper leaves. Always make sure that you use mildewcide that is designed for the type of mildew your plants have. Spray plants that have not been severely damaged.

2. Isolate Plants From Mildew Sources
Vegetation tends to collect mildew growth in humid environments. By moving a plant outside or dehumidifying an interior, you prevent further accumulation from occurring. If possible, you should expose your plants to direct sunlight. While dealing with mildew, always water from below so that moisture does not worsen your problem. Before proceeding to the next step, you should wash plants once, but make sure that they are properly dried afterwards.

3. Clip Affected Areas
Remove mildew by pruning seriously affected regions with disinfected clippers. If this process requires you to remove a large percentage of your plant's leaves or stems, your plant may not survive.
Moisture can wreak serious havoc on your home. While plant mildew is possible to deal with on your own, a mold infestation is a more serious matter for a homeowner. If you suspect you have a mold problem in your Lochwood, TX home, you should contact a professional experienced in mold remediation as soon as possible.

How do I keep my home safe after fire damage?

7/15/2020 (Permalink)

The term "board-up" may have been thrown around a few times by the insurance company and adjuster. You may have even heard it said by the firefighters. The term relates to securing your home after it has been damaged by fire.

Covering the Openings to your Home

Your home will have windows, doors, and even parts of the roof missing after a fire damage. The openings are usually manmade by the firefighters to help them ventilate the house while they fight to extinguish the flames. However, once the fire is out your home is open to the elements and looters. If you home is uninhabitable you need to have the services of SERVPRO of Northeast Dallas. We will secure your home using plywood and roof tarps. The security of your home is a vital part of mitigating the damage done by the blaze.

3 Ways You Can Prepare Your Business for a Potential Fire

7/15/2020 (Permalink)

Ways You Can Prepare Your Company to Prevent a Potential Disaster

Your company should always be prepared for a potential business fire. A fire can cause severe damage to the structure of the building, expensive equipment, and business materials, and it can also put you and your staff in harm’s way. Thee good news is that there are numerous ways you can prepare your company to prevent a potential disaster.

1. Inspect the Fire Extinguishers

A key way to prevent damage from fire in Wilshire Heights, TX, is to regularly inspect all of the fire extinguishers. They should all be up to date. If this is not the case, it is best to have a professional come out and perform an inspection to make sure they are working properly. The extinguishers should also be mounted on the wall correctly, and there should be one placed on every floor.

2. Train Employees in Fire Safety

One way to avoid fire damage is to train your employees on business fire safety, so they are educated on what should be done if a fire occurs. Have a plan or drill that takes place often, so everyone is on the same page when it comes to workplace fire safety protocol. Designate a safety officer who will be in charge of creating escape routes and meeting points.

3. Keep Exit Doors in Check

It is important to have plenty of exit doors in the building, giving people numerous chances to get out safely if a fire occurs. It is also wise to make sure these doors are unlocked at all times and have enough lighting around them for employees to make a quick escape if the building or room is dark at the time of a fire. This is a key step when it comes to fire preparation.

Keep these tips in mind so you can increase the safety of your company and employees. In the even that a business fire does occur, it's wise to contact fire damage specialists that can assess, repair, and restore your property promptly.

Salvaging Smoke Damaged Items Through Cleaning

7/2/2020 (Permalink)

fire burning content Burned content in Northeast Dallas, TX

Having an insurance policy that covers fire damage to your property is one part of responsible commercial property ownership. Working with a qualified fire restoration service provider is another. If you ever experience a property fire in Northeast Dallas, TX, an expert in fire restoration knows and understands the best methods of content cleaning to quickly bring your property back to pre-fire conditions. From dry-cleaning to smoke odor removal, your professional restoration provider has the training and equipment to minimize the interruption to your operations.

Understanding Restoration vs Replacement

You may think that a fire restoration process automatically means replacement of damaged content. On the contrary, the right professional provider looks for every opportunity to salvage items through cleaning before considering replacement. This includes testing items to see which ones can be returned to a pre-fire condition. Common cleaning methods include the following:

  • Dry-cleaning. Appropriate for light residues or as a pre-clean to wet cleaning
  • Wet cleaning. Best for moderate to heavy soil.
  • Spray and Wipe. Used for objects that can’t be wet cleaned.
  • Foam cleaning. Best for upholstery fabrics that may shrink or be otherwise damaged by wet cleaning.
  • Abrasive cleaning. Refers to wiping surfaces through agitation and friction.
  • Immersion cleaning. Involves dipping objects into a bath for cleansing.

Even electronic devices that have been damaged by fire may be saved through a cleaning process. Fire restoration providers have the knowledge and equipment to thoroughly inspect electronics for repair and safe operation.

Letting the Pros Handle the Cleanup Process
The fire repair process requires consideration on several levels. In addition to fire and water cleanup and dry-cleaning, other services may be necessary including content storage to protect items from further damage. Your fire restoration pro can coordinate any move-out or pack-out work necessary to get your property back to a pre-fire state. Trust the pros to understand what is needed to get things back to normal.

4 Tips For Preventing a Fire in Your Home

6/18/2020 (Permalink)

Man Installing Smoke Or Carbon Monoxide Detector Install smoke alarms in every sleeping room of your home

4 Tips For Preventing a Fire in Your Home

No one likes to think about the possibility of having a fire in their home. Fires can be devastating physically, emotionally, and financially. Fortunately, there are ways you can prevent the likelihood of a home fire. Here are four tips for preventing a fire in your home.

1. Install Smoke Alarms
Fire preparation begins with installing smoke alarms in every sleeping room of your home. You should also have smoke alarms placed in hallways, kitchens, and family rooms. Once you’ve ensured you have the right number of alarms, be sure to test them monthly and replace batteries annually.

2. Educate
Education is key to increasing the safety of your loved ones. Teach children the following fire safety basics:

  • Stop, drop and roll
  • Fire crawl
  • Checking doors for heat
  • Escape routes
  • The location and sound of smoke alarms
  • Emergency phone numbers

3. Create an Escape Plan
Everyone should create a fire escape plan. Creating a plan is one of the best fire preparation tips to keep your family safe. Draw a floor plan of your house and mark all possible exits, including doors and windows, in each room. Walkthrough your home and ensure that exits are free from clutter and that children know how to open and safely exit each window.

4. Practice Your Plan
Once you have a plan in place, it’s wise to practice it. Choose at least two times a year to hold fire drills. These drills can either be planned or spontaneous. A good run-through of the plan will identify any areas that need to be adjusted or improved. Remember to emphasize that once you get outside, you should stay outside. Never go back inside a home that is on fire.
Fire preparation is one of the best things you can do to keep your kids safe in the event of a fire. If you ever experience a fire in your Oak Highlands, TX, home, there are restoration specialists that can help restore your home.

Caring for Wet Items After a Flood

6/18/2020 (Permalink)

Several air movers placed in a hallway Water loss remediation in Oak Tree Village, TX

Follow These Steps So You Can Save The Materials In The Building

If you have recently suffered water damage in your Oak Tree Village, TX, building, you need to act quickly to salvage your belongings. You have valuable, important items that need the right attention. There are some steps you can take to preserve furniture, carpet, documents, and electronics. If you follow these simple tips and call the professionals, water in a home doesn't have to put an end to these materials.

Carpet Care

There's a chance that you can still use soaked carpet after a flood. The key is cleaning it quickly so mold and mildew don't start to grow. If the water in home gets your carpet wet, do the following:

  • Extract the water from the carpet.
  • Pull up the carpet and padding and dry the floor beneath.
  • Thoroughly dry and disinfect the area.

Furniture and Clothes

Dry cleaning can save these items from permanent damage. You should also allow furniture and clothes to air dry. Reducing the humidity in the room will also inhibit mold growth.
Items such as photographs, files, and books can become fragile when wet. If you are not careful when handling them, they can fall apart. The best thing to do is set them out to air dry until you can contact a professional water damage specialist to restore them. Keeping wet documents in the freezer can also preserve them.


Water and electricity are not a good combination. To reduce the risk of shock or electrocution, never turn on a wet electronic device. Whether the flood started from a broken pipe, a sewer backup, or any other source, call a professional to help you dry and clean the electronics. You can start by gently wiping off the surfaces of these items with a cloth. A trained professional will get into the interior of the electronic to assess the damage.
If you discover water at home, follow these steps so you can save the materials in the building. A professional technician can restore even severely damaged items.

Residential Water Toilet Overflow Is More Than a Messy Cleanup

5/22/2020 (Permalink)

Overflowing broken toilet Dealing with an overflowing toilet in your Hamilton Park, TX, home is frustrating

Dealing with an overflowing toilet in your Hamilton Park, TX, home is frustrating, especially if the situation seems to frequently occur. Along with the mess it leaves behind, a flooded toilet can quickly lead to water damage in other areas of the home. As well as potentially being a costly endeavor, repair is made worse by the fact that the toilet could be a sign of a bigger sewer damage issue.

Toilet Problems

In most situations, there are three main reasons for a toilet overflowing:

Clogged Lines: This is the most frequent culprit, and a plunger often can fix the issues. In some cases, the clog may be too far down the line, a situation which may require calling a plumber. Frequent clogs may indicate it is time for a new toilet as well as serve as a reminder to only flush waste and toilet paper.
Blocked Vents: Plumbing fixtures store air and release it when flushing. Debris in vents can quickly lead to clogs that make toilets begin to drain more slowly or stop altogether.
Sewer Issues: The plumbing in your home is connected to the outside world. If the main line to the sewer is clogged or broken, it can cause sewage backup. Along with toilet issues, there may be leaks in the basement or around other drains.

Professional Cleanup
When the culprit is sewer damage, it means that the overflowing water is contaminated and should be handled by a sewage company. Considered black water, it contains potentially harmful pathogens and microorganisms. If the overflowing water had waste in it, it is best to contact a water remediation and restoration expert to handle the problem. Along with having the proper safety gear for the process, they have the know-how to detect additional damage and ensure that the cleanup is done properly. This guarantees your bathroom and affected areas are safe and clean.
While a toilet issue may seem like something that is easy to deal with, checking that there is no sewer damage is imperative before diving into cleanup.

The Water Mitigation Process in Commercial Properties

5/7/2020 (Permalink)

Air mover on the floor Water restoration in a Wilshire Heights, TX building

Water Mitigation Process

A pipe burst cleanup in a commercial property is a significant undertaking. Seek mitigation specialists to help with the mitigation and restoration of the property. Water restoration companies in Wilshire Heights, TX, may follow the same six-step restoration process.

  1. Shut down the water supply
  2. Mitigate further loss
  3. Remove excess water
  4. Discard Debris
  5. Clean and disinfect
  6. Restore the property

Shut Down the Water Supply
While a burst does not always occur, even supply line leaking can cause damage if not corrected. Locating the source of the leak and shutting down the water supply is one of the first things a restoration company will do on the scene. Quick intervention reduces the extent of damage to the building.

Mitigate Further Loss
After cutting the water supply, the restoration company may suggest ways of mitigating further loss and protecting your potential insurance claim. Board-ups and tarp-overs are the two primary ways of protecting your property.

Remove Excess Water
After mitigation, a pipe burst cleanup begins with removing excess water from your building. A crew may use shop vacs, pumps and dehumidifiers to make your space as dry as possible during the water cleanup.

Discard Debris
After the removal of excess water, the team will begin gathering and discarding debris. Don't worry. You are part of the sorting process. If there are salvageable items, you may need to use specialty cleaning services to restore the items.

Clean and Disinfect
With the area clean of any debris or clutter, the mitigation company you hire will begin cleaning and disinfecting the property. Depending on the materials and surfaces affected, the crew will use various cleaning solutions and machines to help prepare your facility for restoration.

Restore the Property
The last step of the restoration process is the construction phase. Engineers and team members will reconstruct the affected area to pre-disaster conditions.
A pipe burst cleanup is a massive undertaking, so don't go it alone. Hire a restoration company to help.

How To Deal With Mold Damage

5/7/2020 (Permalink)

Baseboard and floor have been removed after mold growth found due to water damage Mold growth in a Hamilton Park, TX building

Many situations can cause mold damage in the dark, quiet corners of your property. Storms, flooding, hurricanes, and heavy rain can lead to mold. Once you find it, there are several questions to address:

  1. Is mold really a problem?
  2. What does it take to get rid of mold?
  3. Are damages covered by commercial insurance policies?
  4. Is it possible to prevent mold?

Take a look at the answers to these questions.

Why Mold Matters

Mold thrives in many environments and can live on just about any surface, including wood, carpet, and drywall. Once mold is established, it breaks down those materials for food. This process gradually destroys structural and décor elements of the building. Mold frequently grows where it is out of sight, so by the time you find it, extensive damage may have been done.

Getting Rid of Mold
There are enough concerns about handling mold damage that it's important to leave this project to mold cleanup and remediation experts. These professionals handle containment, cleanup, and disinfection. If damages are severe, the pros may also handle the reconstruction of the affected areas.

Insurance Coverage
Commercial insurance generally provides coverage with some exclusions. Don't wait for a mold issue to understand the extent of your coverage. Check with your agent to find out which exclusions may be relevant to your property concerns.

Mold Prevention
Your mold insurance provider probably has some great prevention tips. Consistent maintenance, awareness of problem spots, ongoing inspections, increased ventilation, and decreased moisture are all steps you can take to avoid future mold problems.

Professional Mold Cleanup
Overall, mold is a problem that can be handled efficiently and with great results. Hamilton Park, TX, professionals generally include preventative efforts in their mold remediation efforts, and your commercial insurance provider is likely to support those efforts. The more you know about mold-related property damages, the better you can prevent them from happening.